Question 1

What is an eSIM?

Accepted Answer

An eSIM is a digital SIM built into your phone. It lets you activate a data plan without inserting a physical SIM card.

Question 2

Does it work on my phone?

Accepted Answer

Most recent eSIM-compatible phones work with our plans. You can check in your device settings, or dial *#06#: if the list includes an EID — a 32-digit identifier — your phone supports eSIM.

Question 3

How long does activation take?

Accepted Answer

Only a few minutes. Scan the QR code you receive by email and you're online. Some operators take a few hours to issue the eSIM; if that happens, we'll email you as soon as it's ready.

Question 4

Can I share my data?

Accepted Answer

Yes. You can use your phone's hotspot to share data with other devices, depending on the plan and the destination. A few countries and networks don't allow it; those plans say so in their conditions.

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